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RodneyPotter's avatar
RodneyPotter
Community Member
3 years ago

Multi Response question

Articulate 360 Storyline - After creating multi response question from template - responses exceed textbox containing responses - slider bar appears.

When attempting to resize all shrinks to one response size and will not expand.

Size and position functions will not work when trying to resize multiple response box. Width changes but height will not change.

Very frustrating - had to rebuild slide numerous times - different methods to resize but same result.

  • AccountsCC's avatar
    AccountsCC
    Community Member

    Hi Rodney

    If it is a glitch, you can try this for an instance: Change height by using the arrows in 'Size' (no box draging) and see what happens with the box. You might uncheck 'Aspect Ratio'.

    If it keeps reverting back to the size in the screenshot, upload (a part of) your source file, I'll look into it for you.

  • JackieHa's avatar
    JackieHa
    Community Member

    I took a look at your file, and I noticed when I looked at the Format Shape settings, it had "Resize shape to fit text" and "Wrap text". Unfortunately, no matter what I tried to do, those settings were grayed out, and I couldn't edit them. I created a new Multiple Response slide and checked the settings to see if they were the same, but the new slide had "Shrink text on overflow" and "Wrap text" checked instead. Again, I couldn't edit these settings for whatever reason, but with those settings checked, the fixed-height issue did not happen. You might just have to recreate the Multiple Response slide from scratch.

  • AccountsCC's avatar
    AccountsCC
    Community Member

    Hi Rodney,

    I tried and I was able to change the textbox properties of the options themself but it is the main freeform box that seems to have a bad attitude. It always defaults to 30px height after changing the size properties bij input or dragging. Width is not locked in.

    When the main freeform box is selected, it is normal behavior that textbox options are disabled (it's by definition not a textbox).

    (Was this based on a built-in template? Then the Articulate team should be notified as this is most  certainly a bug under some circumstances..)

    I agree with Jackie here: only rebuild will solve the issue (try not to copy/paste the source slide).

    Good luck!

  • RodneyPotter's avatar
    RodneyPotter
    Community Member

    Responses much appreciated, thankyou both. I was expecting the best remedy might be to rebuild from scratch - I'm fairly new to Articulate and this is going to be a big learning curve for me.

    Regards

  • RodneyPotter's avatar
    RodneyPotter
    Community Member

    Hi there, you may be pleased to know I ironed out the bugs - rebuilt the multiresponse question and reduced the font to allow for it all to fit in. All fixed

    • AccountsCC's avatar
      AccountsCC
      Community Member

      Great to hear that you've managed the issue. Best of luck further on.

  • GC1's avatar
    GC1
    Community Member

    Hi

    Had the same annoying issue today as Rodney, over 90 minutes of time wasted.

    I went into the Slide Master and changed the size of the box, this allowed my text to fit

    However when I changed the size of the box back in the quiz (to test the fix) it shrunk to one line like Rodney mentioned.

    I think tech support needs to look at this

  • Hi Mr C, 

    I'd be more than happy to take a look at your .story file. You can share that here on the thread or privately via a support case. We'll delete all files when we're done with them!