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AmandaRichter-f's avatar
AmandaRichter-f
Community Member
12 months ago

Multiple quiz attempts - score not updating

Hi everyone,

I am having some trouble with Storyline 360 and the results from a final assessment. The learner has an unlimited number of tries to pass the assessment but if the learner fails the first attempt and passes the second attempt, the new (higher/passing) score is not being shown even though it is shown that they passed. Has anyone experienced this? Am I missing something in the settings? In the attached pictures while testing in Scormcloud, I first failed the quiz and then passed it with 100% but it shows my score still at 35%. 

storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    Staff
    12 months ago

    Hi Amanda!

    It sounds like the quiz reporting settings from your Storyline 360 course aren't working as intended. Sorry to hear that but I'd be happy to assist!

    Thank you for providing the feedback after testing in SCORM Cloud! If you're willing to share the .story file itself, it'd be helpful to take a closer look at the settings you have in place so far. Would you be willing to share a copy here in the discussion or privately through a support case?

    We'll delete it from our system as soon as troubleshooting is complete!

    • JoseTansengco's avatar
      JoseTansengco
      Staff
      22 days ago

      Hello itmediamint,

      Happy to check this for you!

      Would you be willing to share a copy of your project file here or privately by opening a support case so we can check how your quiz is configured? We'll test it in SCORM Cloud to ensure what you're running into isn't LMS-related. We'll delete it when we're done testing!

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