Forum Discussion
My Storyline is taking forever to open. Is there a fix?
This started for me a few weeks ago after I did an update. Usually, my Storyline would take about a minute or so to open and be fully ready to use. But now it takes upwards of 5-10 minutes before it's ready, which is quite frustrating when I have work to do. It is currently fully updated. When I open it, I get the screen below (which looks different from how it used to look) and it just stays like that for the longest time. Not sure what the issue is or how to fix it. Appreciate any advice, thanks.
2 Replies
Me and my entire team are experiencing this regularly as well. I am curious how clearing a different application's cache has anything to do with opening the storyline application. if it was Rise sure but this is a separate application than any browsers. Is there integration that I'm unaware of?
Hi OBryant,
Thanks for reaching out!
I understand that Storyline is loading very slowly upon opening. The behavior you're describing certainly isn't ideal. Have you tried clearing your browser cache? If that doesn't do the trick, I'd like to connect you with one of our Support Engineers since you're already using the latest version of Storyline. They'll be able to take a closer look at what might be causing this delay!
