NEW IN ARTICULATE 360 TEAMS: Transfer Content

Hello, Emma!

You can Send a Copy of a course to anyone who has Rise 360, even if they are not on your team. Let me know if that helps you!

I have a similar question. A member of our team recently left, and ownership of all their courses was transferred to me (Storyline and Rise) as their manager. I will not be working with the content and would like to transfer all of it over to another designer. Is there a way to do this in bulk without having to move each course individually? Thank you!

Hey there, Jamie! I recently replied to your similar post here. We can keep the conversation going in that discussion if you'd like!

Hi! Our IT has deleted a user, and now all of his content is gone. Is it possible to restore those courses or is all hope lost? Thank you for your help! :)

Hi Olli, I’m sorry to hear you are no longer able to access content created by a user who left your team.  When an admin removes a user from your team, they can choose what to do with the user's content.  Depending on the option they took, it may be possible to recover the content. 

If they deleted the user's content, we're unable to restore it. If they did nothing with the content, reach out to my team by clicking here, and we'll work with you on how to regain access to that content.

Good evening, I am hoping that you or someone can answer this question.  I have a team of 35 elearning developers.  We are very excited about working in Rise; however, as with all large teams...projects get reassigned all the time. I have been reading through the thread and I have seen where folks are asking if is possible to share a Rise project with a group.  However, I am not finding a clear answer as these responses are over a year old.

I have seen where you can share an individual course with someone and all them to edit the course.  This has to be done by the owner of the course but what if the owner is unexpectedly unavailable to transfer that folder, we can't get access to that file.  I am an Admin, but I do not want to have to remove the person's access to transfer ownership.  Also, is there a way to have the Rise source file shared within a group folder so that all 35 individuals on the team have access to it or can I create a Group folder where everyone on my team can save their Rise courses to. 

Due to our policies and guidelines, we must be able to reference the courses for a significant period of time.  This will make it easier for everyone to access the course file if they need to work on it or want to copy it.  Finally, is there a way to download the source file..now that would be extremely helpful.  

Need help. This is a HUGE deal within our organization and will limit our use of Rise if we can't figure out how to share the Rise files.

HI there Elisa! There isn’t any way for admins to transfer courses between users or download the source file for Rise 360 courses. We are tracking these as possible features, so I’ve added your vote to feature requests. 

In the meantime, this article discusses collaborative authoring in Rise 360. I hope you’ll find it useful for your organization.

Hi there. My department is weighing our options regarding which Articulate 360 plan we choose. As of now, I am the only person in my department who needs access to Articulate, but we really like all the perks to the Teams option. We thought maybe a good solution would be to join another department's team that we work closely with. 

However, we are unsure of how our department may grow over the years. So, my question is, if I join another department's Articulate 360 Team account and my department decides later that it would be best to have our own Teams Account, is there a way to transfer content between two different teams?

Hi Hannah! Thanks for reaching out! To help you better decide, I suggest taking a look at Collaborative Authoring. Then, please take a look at Collaboration vs Sending a copy of the course. These are some ways to share courses between members and teams.

Hi there, my colleague's content was transferred to me, but it all remains in a folder within 'Review 360' only. This makes it so that I cannot edit or export her old courses. Can you help?