Forum Discussion

MikeSwart's avatar
MikeSwart
Staff
10 months ago

New In Review 360: Share Link Permissions

Review 360 lets you quickly share your content and gather feedback from shareholders, but some projects need extra protection from prying eyes. That’s why we’re adding new safeguards for your most valuable content. Boost the security of your Review 360 content in three easy steps:

  1. Ensure that each stakeholder you want to include in the review process has an Articulate ID (They can create a free account here if they don't have one already.) Their Articulate ID will be used to verify their identity.
  2. Make share links private by selecting Only invited users from the Item Access drop-down list.
  3. Add your reviewers' email addresses under the People with Access field and save the changes.

Once you’ve completed those steps, anyone who tries to use the link you shared to view the item must sign in with their Articulate ID. Only users you’ve selected will be able to view it, keeping your content safe from unwanted access.

So, how does this work with team folders and Request Review? Team members who have Editor permissions for the folder containing the Review 360 item you want reviewed are automatically added. If the item is in the Team root directory, you'll see the Everyone in Your Organization group in the share settings.

Although you can add reviewers without Articulate IDs via request review, only those with accounts are included automatically. Those without Articulate IDs must create a free account using the same reviewer email address to gain Viewer access.

Check out this user guide and FAQ article to learn more.

Review 360
  • Keegan's avatar
    Keegan
    Community Member
    9 months ago

    This is a game changer for us. We have information in training that has to be secured. So happy with this update!
    A question, when users sign up for an Articulate ID what is the policy around communication from Articulate to them? Are they going to receive marketing emails and the like? 

    Thanks, Team 🙃

  • KathyCurrey-54e's avatar
    KathyCurrey-54e
    Community Member
    9 months ago

    My reviewers are not able to add comments since the update.

    Previously reviewers did not have to have an account, in order to review modules. Do reviewers now have to create an account to view modules? 

     

    • JoseTansengco's avatar
      JoseTansengco
      Staff
      9 months ago

      Hello Kathy, 

      Sorry to hear that you ran into this snag.

      Yes, you are correct - reviewers do not need an Articulate ID to view published Review 360 content. Would you mind sharing which courses you are having trouble with by opening a case with our support team here so our engineering team can investigate why your reviewers are experiencing issues with being able to add comments? 

      Looking forward to hearing from you.

  • MayankJain's avatar
    MayankJain
    Community Member
    7 months ago

    This has been working fine for most cases but today we faced an issue where 1 of the reviewers is unable to access the review link. When i try to add the email if of the reviewer, it says the person does not have an articulate account where as they have already created an id.

    • JoseTansengco's avatar
      JoseTansengco
      Staff
      7 months ago

      Hello Mayank Jain,

      Can I ask where exactly are you trying to add the email address of the reviewer? Review 360 links are publicly accessible so your reviewer should still be able to access it without needing to be added anywhere. Can I ask if you are adding users for the purposes of requesting a review? If not, please share a screenshot of the error you're seeing here so we can check what's happening.

      • MayankJain's avatar
        MayankJain
        Community Member
        7 months ago

        a case was registered and is now solved. It was a technical issue. 

  • CarmenAgnew-628's avatar
    CarmenAgnew-628
    Community Member
    7 months ago

    I also have a similar issue. I made changes to a Rise module and shared it with the SME but when she opens the link ( she does not have Articulate) she does not see the changes, however I can clearly see it on my side. 

    • JoseTansengco's avatar
      JoseTansengco
      Staff
      7 months ago

      Hello Carmen,

      If your SMEs are viewing a Review 360 link of your published course, please ask them if they're viewing the correct version of your course. 

      If it is the Rise 360 share link that they're viewing, please have them clear their browser's cache instead to see if this fixes the issue.

  • SarahZimmerman-'s avatar
    SarahZimmerman-
    Community Member
    2 months ago

     I'm sharing the link with people without an Articulate ID, and when they enter their email to make a comment, they are prompted to create an Articulate ID. They can't comment without creating an ID, even though I set the permissions as "Allow users without Articulate ID to comment". 

    • JoseTansengco's avatar
      JoseTansengco
      Staff
      2 months ago

      Hi Sarah, 

      Happy to help!

      Would you mind sharing a screenshot of your Review 360 share settings and a copy of the Review 360 link here or privately by opening a case so we can investigate what's happening? Thank you.

Related Content