Forum Discussion
New in Rise 360: Team Folders (Beta)
Update—October 5, 2023: Find out what we've learned from your feedback and how we're improving team folders
We're thrilled to announce that the Team Folders beta is now live in Rise 360! With it c...
I'm trying to add members to a Team folder and I keep getting an error message.
The following users do not have a Team Account. Please remove them before saving.
aid|2de75dbf-856b-4df6-9203-fe2affc34f16
They are already part of our team account.
Can someone please help?
Hello Michael,
Happy to help!
I checked the account of the person you invited and it looks like they have yet to accept the invite to join your Articulate 360 Teams subscription. Kindly have them check their inbox, spam, or trash folder for the invite and accept it to address the error you're getting. You can also resend the invite from your Team Dashboard if they did not receive the invite.
