Forum Discussion

DonnaWestwood's avatar
DonnaWestwood
Community Member
23 days ago

Rise down?

Anyone in the UK having rise issues? myself and my colleagues are getting 

503 Service Temporarily Unavailable

Anything I should know?

  • Hi Everyone!

    Sorry to hear you were having trouble accessing Rise 360!

    I'm not seeing any widespread outages reported on our status page. If you encounter this behavior again, clearing your browser's cache is a helpful first step to remedy the behavior. However, if you're still unable to access Articulate 360 services, please connect with our team through a support case.

    They'd be happy to assist!

  • Based in the UK here.

    I'm getting 504 Gateway Time-Out messages whenever I try to navigate to Rise whether through browser or Articulate's desktop launcher.

    A colleague of mine is also seeing error 502 Bad Gateway.

     

    Update 18/10/24 @ 10:16

    I tried a simple restart and I'm back in Rise. Did not have to clear browser cache.

  • Hi Everyone!

    Sorry to hear you were having trouble accessing Rise 360!

    I'm not seeing any widespread outages reported on our status page. If you encounter this behavior again, clearing your browser's cache is a helpful first step to remedy the behavior. However, if you're still unable to access Articulate 360 services, please connect with our team through a support case.

    They'd be happy to assist!