Many of you told us you needed a way for Rise learners to return to your LMS. So we've added a few features that make that super easy. You can now set buttons in block lessons to leave the course, or add an ever-present link that lets learners return to an LMS. Check out this Peek video describing the features:https://360.articulate.com/review/content/31325ed1-4ba2-4c5c-ae27-06bb3a081b11/review

We seem to have had issues with reporting back to our LMS from adding a button that is set to 'Exit the course (LMS only)'. The exit course link in the scorm file works, but the button doesn't? These should both have the same function, shouldn't they? Trying to get to the bottom of the issue as having a button looks better and is more satisfying to users as Andreea says. Hoping to get answers here as LMS aren't providing any.

Hi Paula, The exit course feature wasn't available when Rise first launched in November 2016. So it's a new feature available now that will function similarly to what you had used in Storyline before. Hope that helps and let us know if you need anything else!

Hi Ashley, We use TOPYX and no I haven't contacted them about it, if using the Rise Exit button we get a page with 'Thank you for exiting the content. You may now navigate away from this content.' displayed, If we exit by closing the tab it goes back to the LMS with out an additional page. The same behavior was happening with material produced in Storyline until I used window.top.close javascript or modified the configuration.js to ALWAYS_CLOSE_TOP. Therefore I assume the Rise exit button is using ALWAYS_CLOSE, which doesn't work with our LMS.

Hi Keith, I uploaded your course to SCORM Cloud, and you can view it here. The exit course button functioned for me, in that at I was able to launch the course and use that button to have the course close out. Can you give it a test and if you're seeing something that isn't working as you'd expect let me know a bit more information about what's happening, the browser you're using, etc.? Bailey, we'd love to take a look at your course link - if you want to share it here in the community feel free or send it along to our Support Engineers here.

I would like some sort of message to show once the quiz is done/passed or failed. Under the Exit Course (LMS) options, i see the option that says Bye (hand wave) and You may now leave this page. Where and When do these messages display? I can't seem to get them to show up when I'm done with the quiz. Any help is appreciated

New Rise Feature - Exit Course | Articulate

AshleyT-Pollard
Staff
8 years ago
Hi Cynthia,

At the moment, a re-launched Rise course will always reach out to the LMS and ask for the suspend data needed to resume the learner's previous attempt at the course (in contrast to Storyline, where you have a few other options).

Some Learning Management Systems have features that will allow you to force a new attempt on the learner after completion, thereby declining to provide the suspend data needed to resume.

Are you having any difficulty with your course not resuming ?
- CynthiaManika1
  Community Member
  8 years ago
  I have not attempted it yet - but will be testing - just didn't see that addressed in the thread of conversation
  
  Cynthia Manika
AshleyT-Pollard
Staff
8 years ago
No worries Cynthia! Looks like your email signature came through when you replied via email! No worries, this Peek video will show you how to remove it.
JimVale
Community Member
8 years ago
This is great, thanks!
PlusPortCT
Community Member
8 years ago
This function is not working for me, both the button in blocks and the link which is always visible in the right upper corner. Can there be a reason why?
LeslieMcKerchie
Staff
8 years ago
Hi Menno,

The Exit Course feature is not working for you? What is the behavior that you are seeing when utilizing this button vs what you are expecting to see?

I'd love to take a look to better understand and assist you.
- PlusPortCT
  Community Member
  8 years ago
  Hi Leslie,
  
  The buttons don't do anything. I exported the file as a SCORM 1.2 file and uploaded it in my LMS surrounding. I turned the 'Exit Course Link' option in the export settings ON. But when I try the exit buttons, nothing happens. I expected the window to close.
LeslieMcKerchie
Staff
8 years ago
Hi Menno,

Thanks for the details.

I'm not seeing that behavior in my brief test. Check out my published course here. The Exit Course buttons closes the browser as expected for me. What behavior do you see?

I'm not sure how long ago your course was exported, but we did have an issue that was corrected on May 24.

If it was prior to that date, you should be all set to re-export your course and have it work as expected. Let me know if you run into any issues.
- PlusPortCT
  Community Member
  8 years ago
  Hi Leslie,
  
  Thank you for helping me out. Now we know, because of your brief test, that the problem is not because of Rise but it's in our academy. So we have to look for a solution there. Thanks!
LeslieMcKerchie
Staff
8 years ago
Well at least you are moving in the correct direction now Menno :) Glad to assist. Just let us know if we can further help.
RosanneHutton
Community Member
8 years ago
Any chance this will or can be available for non-LMS exporting? Alternatively, allowing us to invoke a script (similar to Storyline) would be helpful.

Thanks
AlyssaGomez
Staff
8 years ago
Hi Rosanne,

The Exit Course button is currently for LMS only. Could you tell us more about how you would like to use this feature outside of a LMS here in a feature request? Thanks for sharing your ideas!
TimGray-aafd4c0
Community Member
8 years ago
Menno, I have a Free Trial of Rise, checking out how we might utilize it in our training and the Exit Button is displayed but does nothing when clicked. I'm exporting as SCORM 1.2 and loading it into our Successfactors LMS, also not getting course completion credit either. I have it set to 90% in the export settings. Did you find out why your Exit Button didn't work?
- Crystal-Horn
  Staff
  8 years ago
  Hi there, Tim. I'd be happy to try to help you out, too!
  
  If you can share your Rise export, I can give it a test in SCORM Cloud to see how it behaves. SCORM Cloud is the neutral LMS testing engine that we use to help troubleshoot issues.
  
  Use the Add Attachment button to upload the zip file here. Or you can use this form if you need to keep your content private. Put my name in the comments, if you do!