Many of you told us you needed a way for Rise learners to return to your LMS. So we've added a few features that make that super easy. You can now set buttons in block lessons to leave the course, or add an ever-present link that lets learners return to an LMS. Check out this Peek video describing the features:https://360.articulate.com/review/content/31325ed1-4ba2-4c5c-ae27-06bb3a081b11/review

We seem to have had issues with reporting back to our LMS from adding a button that is set to 'Exit the course (LMS only)'. The exit course link in the scorm file works, but the button doesn't? These should both have the same function, shouldn't they? Trying to get to the bottom of the issue as having a button looks better and is more satisfying to users as Andreea says. Hoping to get answers here as LMS aren't providing any.

Hi Paula, The exit course feature wasn't available when Rise first launched in November 2016. So it's a new feature available now that will function similarly to what you had used in Storyline before. Hope that helps and let us know if you need anything else!

Hi Ashley, We use TOPYX and no I haven't contacted them about it, if using the Rise Exit button we get a page with 'Thank you for exiting the content. You may now navigate away from this content.' displayed, If we exit by closing the tab it goes back to the LMS with out an additional page. The same behavior was happening with material produced in Storyline until I used window.top.close javascript or modified the configuration.js to ALWAYS_CLOSE_TOP. Therefore I assume the Rise exit button is using ALWAYS_CLOSE, which doesn't work with our LMS.

Hi Keith, I uploaded your course to SCORM Cloud, and you can view it here. The exit course button functioned for me, in that at I was able to launch the course and use that button to have the course close out. Can you give it a test and if you're seeing something that isn't working as you'd expect let me know a bit more information about what's happening, the browser you're using, etc.? Bailey, we'd love to take a look at your course link - if you want to share it here in the community feel free or send it along to our Support Engineers here.

I would like some sort of message to show once the quiz is done/passed or failed. Under the Exit Course (LMS) options, i see the option that says Bye (hand wave) and You may now leave this page. Where and When do these messages display? I can't seem to get them to show up when I'm done with the quiz. Any help is appreciated

New Rise Feature - Exit Course | Articulate

Crystal-Horn
Staff
8 years ago
Hi again, Tim. Thanks for sending your Rise course along. I tested it on SCORM Cloud, and it closed and reported as expected.

I advise involving your LMS support team in this effort to see if they can shed some light as to why it isn't behaving in their environment.

Let us know how you make out!
HafizahSulem542
Community Member
8 years ago
Hi, When using Storyline our LMS requires that we use window.top.close javascript or modifying configuration.js to ALWAYS_CLOSE_TOP to successfully close the tab.

As the Rise exit button is not closing the tab, I'm assuming the default is ALWAYS_CLOSE, is there a way to modify this or any suggestions?
AshleyT-Pollard
Staff
8 years ago
Hi Kate,

What LMS are you using? I know myself and a few others have tested it in SCORM Cloud where it does close the course window/tab where Rise is displaying. Have you already reached out to your LMS team about the behavior as well?
AshleyT-Pollard
Staff
8 years ago
Hi Kate,

I checked with a member of our team, and there isn't an option to modify this right now. We use sites like SCORM Cloud as a standard to determine if it's working as it should and the exit behavior does currently work in SCORM Cloud.

I'd suggest reaching out to TOPYX, and we'd be happy to talk with them as well - feel free to send along this link to have them connect with our Support Engineers.
MichelleSantos
Community Member
8 years ago
Hi,

I have added a button block and selected 'Exit the course' from the destination drop-down. When I export the course and import it into Moodle, clicking the button displays 'Thank you for exiting the content. You may now navigate away from this content.' in the SCORM player. If the course was configured to display in a new window that window does not close. If it is configured to display inline then this message is displayed and the user stays on the SCORM activity page.

Any help would be appreciated. Thanks!
- Crystal-Horn
  Staff
  8 years ago
  Hi Michelle. I did a test in my Moodle instance and saw the same thing with my course. Moodle is calling up the closing page that is included in your Rise course (goodbye.html). Some LMSs will use that page to be able to process the results being sent to the LMS. When I tested in SCORM Cloud, it did NOT invoke the closing page. So you'll see it varies between LMSs.
  
  Have a look at this article about the goodbye.html page for more information. The article is for Storyline, but if you were to extract your Rise .zip file and have a look in the scormdriver folder, you'd find the goodbye.html.
  - MichelleSantos
    Community Member
    8 years ago
    Thanks, Crystal. Does this mean that there is no mechanism to customize the contents of the goodbye.html file from within Rise implying that to do so we would have to manually change that file everytime we wanted to export a course?
MichelleSantos
Community Member
8 years ago
Thanks again, Crystal.

I am actually not really interested in changing the messaging but rather including some javascript that will close the pop-up window the SCORM content is playing in to prevent the user from ever seeing it. Ideally, I would be able to accomplish this in Rise so I wouldn't have to have my instructional designers modify every SCORM package before uploading it to the LMS.
WesSimmons
Community Member
8 years ago
I am using LearnDash LMS to launch my Tin Can files that I exported out of Rise. To get Tin Can files to work w/ LearnDash, I am using the Grassblade LRS plugin with the xAPI Companion plugin. On my site, my Tin Can files work best when launching to play in a new window, so this exit button is key. However, when I exit to the parent page the progress in LearnDash doesn't update until I refresh the parent page. I am using Storyline 360 in many of my other courses and accomplish this with the following javascript

window.opener.location.reload();
window.close();

How can I refresh the parent page when using the exit button on Rise? Or... is there another way altogether to accomplish this? Thanks!
baileybowyer
Community Member
8 years ago
Hi guys,

Im having the same issue with my exit button.

I have set the custom button to Exit the course (LMS only) and its not working for some reason. I have tested the course in Scorm Cloud and same issue. Any ideas?

Happy to send you the link in Scormcloud to test.

Cheers
KeithKennedy
Community Member
8 years ago
I have been using the exit course button for several courses and it works great. For some reason it is not working for this course and I can't figure out why.
ni-cs-security-awareness-scorm12-jD3q-kJz.zip63.7 MB
AshleyT-Pollard
Staff
8 years ago
Gremlins...they'll always get you. 😉