Forum Discussion

CristinaFavero's avatar
CristinaFavero
Community Member
12 months ago

Next Button Issues Possibly Chrome?

Hello, I hope this message finds you all well. I'm reaching out regarding a concern with the trainings I've created.  I've implemented a setup where users must click on a document icon, linked t...
storyline 360
CristinaFavero's avatar
CristinaFavero
Community Member
12 months ago

Hello,

Thank you for replying.

The issue is when the user clicks on the document icon it takes them to the document then when they come back and the audio is complete the NEXT button is available, but will not advance. They have to click on the document again and then the NEXT will work. It only happens randomly, but one seems to get the most feedback, I have attached it. 

 

 

 

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    12 months ago

    Hi Cristina, 

    Thanks for sharing a copy of your published output. I tested it in SCORM Cloud and I also came across an issues with the navigation when I reached this slide: 

    Please share a copy of your .STORY project file (the file used to open and edit your course in Storyline 360) here or in private by opening a support case so I can take a look at how the triggers in the slide are set up. This might help provide additional insight into why the next button isn't working properly. We'll delete it afterward!

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