No sound
Storyline 360 file glitchy and sound sometimes stops half way through slides no rhyme or reason both on the file and on the LMS.
Cleared the cache. Have tried republishing. Tried renaming the file )which was not a long file name). Sometimes it plays through and sometimes it doesn't. A User on the LMS also reported not being able to type in answer boxes and that when going back to an earlier slide it was hit or miss-sometimes it just hung. They tried clearing cookies, disabling pop ups, different browser etc. None of that worked. They got it to work using mobile phone hotspot function.
Like I say, I am having the issue myself with both the LMS and the file itself and have never had this before. Help! It's hard to know if it's fixed, as it works mostly fine today (compared to yesterday) on the file and also the LMS preview, but on the LMS it lost the sound after I paused it for a minute or so.
Help! TIA : )
