Forum Discussion
PDF filename changes when downloading from Rise
- 2 years ago
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
Hi there Amber!
I've seen this, as well. It looks like it also happens with other file downloads, like PNG files. I'm not totally certain on the rationale behind the extra characters added to the file name, so I've reached out to my team for their expertise. In the meantime, is this causing issues for your learners?
- AmberLeeMogg8 years agoCommunity Member
Hi Alyssa,
Thank you for your reply. We are just in the process of converting our courses over to Rise and it is already causing issues for the people who are reviewing and verifying the courses, so I imagine it will also cause difficulties for our learners as well.