Forum Discussion
PDF filename changes when downloading from Rise
Hi there,
We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
I am truly amazed by the non-sense staff's responses to an old and critical problem. The rename of all assets (pdf, png, etc) is generated in the Export phase by Rise and does NOT depend of what LMS, browsers, etc. is used.
Just look at the “assets” folder in the exported course to understand.
It is clearly a feature of Rise360, probably to uniquely identify each asset, even if loaded with the same name, but in the case of pdf downloaded files it causes obvious and big problems for users.
Why does Articulate not give a SERIOUS answer to this problem and keep asking useless things, while knowing very well the cause?
