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GeorgeLake's avatar
GeorgeLake
Community Member
2 years ago

Playback speed causing issues with quizzing

I've been seeing repeatable issues when using playback speed and quiz slides.  When the playback speed is turned on, many of the quiz slides will not display the correct/incorrect layers correctly.  Has this a bug, something that should be reported?

3 Replies

  • Hi, George!

    Thanks for reaching out and I'm so sorry to hear you've run into this issue!

    I'm able to create a quiz and have the layers appear as expected with playback speed on. Are you comfortable sharing a file with us so we can take a closer look at what's going on? You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!

  • GeorgeLake's avatar
    GeorgeLake
    Community Member

    Hello Kelly I appreciate you reaching out.  I didn't have time to monkey around with the course, as I had a client deadline to hit.  I pulled the playback speed feature out of the course as a result.  I'll get you to close the file.  Thanks again for your time, I do appreciate it.

  • KellyAuner​ I'm experiencing a similar issue. 

    When learners are changing the playback speed to 1.5x or 2x, the final score isn’t recording and the students aren’t getting credit for completing the courses. When they go back into the courses and take them at the normal speed, the scores are recording. Is this a known issue? Are there any solutions for fixing it so we can still allow that feature?