Forum Discussion

ValeriaVillarro's avatar
ValeriaVillarro
Community Member
2 years ago

Player size changes mid-course

I have a course that is sized 1920 x 1080.

When the course launches - all looks fine and is sized correctly.

As soon as it hits a slide with a full screen video element, (3 slides in) the slide view changes and zooms in. cutting off a third of the formerly visible elements.  While it is easily fixable by grabbing a corner of the browser screen and dragging it a fraction and all resets, (or clicking on zoom to fit button twice - then all resets) then the remainder of the course plays just fine, it is an odd frustration for a learner to have to do (and not all will know what or why it is happening and how to fix it).  (If I don't resize the window, the course plays zoomed it and cut off. 

These are not the only full screen videos in the course.  There are several others - and they playback without any screen re-sizing.  All the videos are sized to 720 but set to fit the screen. And this is true for the files that playback without issue. 

This playback issue happens in Articulate review and SCORM Cloud.

Any ideas?