Forum Discussion
Popups launched via 360 degree image crashing
When accessing popups via a 360 degree environment, the screen will crash after selecting a few items now. It doesn't matter which items they are. This used to not happen. Any ideas why?
Hello CurtisKrone! I haven't seen this behavior before, so it would be helpful to see your project file. Do you mind attaching the .story file to this discussion or privately in a support case? While we test your file, you might consider trying to import the file into a new project to see if it helps.
To troubleshoot, I downloaded previous versions of Storyline. All the newer ones were problematic until I used the version from July 30th. With the July 30th version it didn't crash, but the new bug was that it wouldn't return to the same spot on the 360 degree image. It would always return to the same spot regardless of where the marker was located.
