Hello Michael,
Sorry to hear that you ran into this behavior.
I'd like to ask a few questions to help clarify your experience:
- You mentioned the issue happening mostly on Apple devices, are you able to consistently observe the issue on Android devices too?
- What is the iOS versions of the Apple devices that you used for testing?
- Have you tried testing the behavior on other browsers?
- Since the course is hosted on an LMS, are you able to replicate the behavior when the course is published to Review 360?
- Have you tried testing your course in SCORM Cloud to rule out of the issue is specific to your LMS?
Looking forward to your response!