Forum Discussion

KarenW-348cbd13's avatar
KarenW-348cbd13
Community Member
2 years ago

Presenter video not cropping as expected

I've processed countless videos prior to this, but suddenly I'm having problems with cropping. (I must crop these videos as they were recorded with the person off-center and the edge of their background distractingly visible.)

My process: Insert videos into PPT via the Articulate tab and crop using the Video Editor's crop function. After adjusting the crop, it looks accurate on screen. I then proportionally downsize the video to fit in a specific area of the slide. All looks good until I preview the slide. In Preview, the video still fits into the area, but the crop I applied seems to be gone and the video looks "squashed". 

Is my process wrong? What's going on? 

Presenter 360
Studio 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 years ago

    Hi Karen, 

    Thanks so much for reaching out! I'm sorry to hear you've run into this snag when cropping videos in Presenter 360. 

    I appreciate you sharing your process in your post. Could you please share how you are currently cropping the video? If you want to maintain the original aspect ratio of your video, you'll want to use the corner sizing handles.

    Also, be sure to check that the Lock aspect ratio and Relative to original picture size options are selected in the Format Video Tab. 

    Here's a quick look:

    Would it be possible to send along a screen recording of your cropping in action and the .story file? I'd love to take a closer look in order to assist you better. We can also take a look privately in a support case if you're more comfortable with that option!

    Looking forward to hearing from you! ✨

  • KarenW-348cbd13's avatar
    KarenW-348cbd13
    Community Member
    2 years ago

    This is Presenter, so there are no Video Editor controls other than the crop handles. 
    I do use corner handles for proportionate scaling, however this video required trimming more off each side to create a square shape.
    Attached is a screen shot (face hidden) to show that after setting the crop area, the result on slide basically looks the same as the original. In Preview, the video does not match the edited slide video. Rather the proportion seems to be closer to the Editor crop, but it still shows some of the area outside the crop. 

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