Forum Discussion

NicoletteQue075's avatar
NicoletteQue075
Community Member
4 years ago

Presenter: Videos Missing in Sidebar

I have a 293 slide PPT that I need to add a sidebar video for each slide. I shrunk the videos down, and they show up in the slide view, but only the 20-30 most recently added videos show up in the preview and the CD export.

Is there a certain size the videos need to be? How can I get all the videos to stay?

Also, Presenter is insanely slow on my machine. I can run other large programs, but Articulate always gives me issues.

  • Hello Nicolette!

    We're happy to help! It sounds like you have 20-30 videos missing in your project, and Presenter is lagging on your computer. We'll need our Support Engineers to step in to solve both of these snags. Can you share your project with their team in a support case? They'll let you know as soon as they receive your file and begin testing. 

    You're in great hands with our team of Support Engineers. I'll keep an eye on your case to see what the fix is!