Forum Discussion
Preview mode and Review 360 mode
This is very bizarre -- i have several projects that have triggers set up to go to the next slide when the timeline ends. But for some reason, this new issue has emerged where this one specific slide with an .mp4 video and .m4a audio will not automatically play after published to Review 360 or published to SCORM.
It functions as designed in "Preview" mode but not currently in Review 360.
Q: Why is slide 2 not playing automatically??
I've been trying everything to resolve -- added a trigger "Play media 'screencast" when timeline starts" and "Play media 'Audio 1' when timeline starts." This seemed to work at first and then eventually caused other issues in the slide - no audio and when pressing replay, audio and video do not sync. Help help!
https://360.articulate.com/review/content/db3bb85b-97dd-4995-b7fb-ddf938ac2faa/review
1 Reply
You have encountered a weird browser issue. Normally, a course has a PLAY icon to start the course, which would satisfy the browser requirements to play media. But since your first slide does not have media that play button is not initialized . . . and since the slide advances automatically, there is no interaction from the user to agree to play this media, which is the browser requirement.
Changing your first slide to NOT advance automatically or removing it completely will force the viewer to interact with the slide, and then your media will play. Not an Articulate issue - it is a browser restriction.
Side note: I would also recommend adjusting your publish settings to play Static Video.
This link may explain it better -
