Forum Discussion

PeterFinn-cf0ca's avatar
PeterFinn-cf0ca
Community Member
3 years ago

Problem publishing Storyline 360 file.

Hi,  After saving the progress on the file, I try to publish so I can show a customer and get feedback, but (only today) when I click publish, it shows the bar loading and then the spinning wheel ...
storyline 360
MariaCS's avatar
MariaCS
Staff
3 years ago

Hi, Peter, and welcome to E-Learning Heroes! ✨

Thank you for reaching out!

Let me ask you a few questions to help you troubleshoot:

  • Is this happening when you publish to Review 360 only or any publishing format (web, LMS, etc.)?
  • Are you working from a local hard drive? We don't recommend working with files on a network drive.  
  • Do you see this behavior on every file you try to publish, or only on with a specific project?

If it's only happening with one .story file, can you share it with our team through a support case?

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