Forum Discussion

MelissaSanburg-'s avatar
MelissaSanburg-
Community Member
2 years ago

Problem solving in Storyline

Hi there,

The person who did my role before me created this package and it's not coming up as completed in the LMS.  I have spent so much time trying to work it out, that I think I've finally worked out where the problem is, however I'm unable to fix it.

I'm hoping that someone here with more experience is able to help me.

I've attached screen shots of the slide I'm unable to get back to.  I don't know how to upload the storyline file.

Any suggestions is much appreciated.

Melissa

storyline 360
  • WaltHamilton's avatar
    WaltHamilton
    Super Hero
    2 years ago

    For anyone to help you, they have to be able to look inside the project to see what is going on.

    First, you can't change it unless you can open the .story file in Storyline.

    Open it in SL, choose File, then Save As... That will open a dialog box asking what to name it, but will also show you where it is going to be saved. That location defaults to the current location, so you will be able to find it.

    Come here (with a computer, not a phone), click the Add Attachment button below, choose Browse, navigate to where the .story file is, select it, and click open.  Then click Post Reply, and it will be uploaded.

  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    Former Staff
    2 years ago

    Hi Melissa,

    I'm sorry you're having an issue with the navigation in your course! I have opened a support case on your behalf. You will be hearing from our support engineers soon to help you with your issue.

    Thanks for reaching out!

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