Forum Discussion

RosanaGomes's avatar
RosanaGomes
Community Member
2 days ago

Problem with Score Submission to the LMS

We are experiencing issues with SCORM packages created in Rise 360 using the "Passed/Failed" configuration. The student's score is not being recorded in the LMS.
Could you please assist us in resolving this issue? We need to ensure that the scores are properly captured and recorded in the LMS after the completion of the training. If there are any specific steps or configurations we should check, please let us know.

Rise 360
  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 hours ago

    Hi RosanaGomes!

    Sorry to hear your LMS isn't reporting learner activity as expected!

    I see that you've also opened a support case that's being handled by my teammate, Carlo. It looks like Carlo replied to your e-mail with follow-up questions. You're in excellent hands troubleshooting with him! We can continue the conversation through your case to keep all information in one spot.

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