Forum Discussion
AnnisaDon
2 months agoCommunity Member
Problema con la Ripresa del Modulo SCORM dopo Sostituzione (Piattaforma Moodle)
Buongiorno a tutti,
recentemente ho riscontrato un errore che si verifica durante il processo standard di sostituzione di un file SCORM all'interno di un'attività esistente. La nostra procedura abi...
EricSantos
2 months agoStaff
Hi AnnisaDon,
Thanks for explaining what you’re seeing so clearly. The behavior you described sounds related to how Moodle handles stored SCORM suspend data when a package is replaced. Rise and Storyline both rely on the LMS to manage resume data, so that incomplete attempt information can sometimes conflict with a newly uploaded package.
Your temporary fixes are exactly what we’d recommend, either reset the learner’s attempt or overwrite the SCORM file instead of deleting it first. Both prevent that resume prompt error.
If you continue to experience issues after making resetting attempts, please share a short screen recording or open a support case, and we can take a closer look.
Related Content
- 9 months ago
- 3 years ago
- 2 years ago
- 2 years ago