Forum Discussion
Problems importing graphics since last windows update
Hi -
Since the windows update earlier this week, storyline locks up when I try to import or change an image. If I go to the windows tray and right click on the storyline icon and select "save" then the file saves no problem.
I think I've seen this before after a Win update. Is anyone else having the problem?
BTW - working locally. All files on same drive.
Jay, I haven't experienced that and was just swapping images earlier this afternoon on latest Storyline version.
Can I ask - Windows 11 or 10, and latest Storyline build?
Hi
W 11
J
Sorry - latest SL build.
Hi Jay,
Thanks for reaching out!
I'd like to have our talented Support Engineers take a closer look at your setup. I've gone ahead and opened a support case on your behalf.
We'll continue the conversation in your case via email.
Have a great start to your week!
