Forum Discussion
Problems with index.html link
Hello Rachel,
Happy to help!
Would you mind sharing the link you're pasting in your browser here so we can check if it's correct? I suspect the browser isn't detecting the other files included in the published output which is why the page is blank in your first screenshot.
Additionally, I'd like to ask the following questions to clarify your experience:
- What is the purpose of having to copy and paste the index.html link into your browser as opposed to just double-clicking to open the link?
- What browser did you use in your first screenshot?
- How did you get the file path/link to the index.html file?
Looking forward to your response!
Thanks Jose. I saved the extracted files here in SharePoint:
And the link is:
https://<company name>.sharepoint.com/sites/OperationsDeliveryEngine/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2FOperationsDeliveryEngine%2FShared%20Documents%2FMaintain%2FTraining%20%26%20Support%2FArticulate%20Published%20Content%2Fcontent%2Findex%2Ehtml&parent=%2Fsites%2FOperationsDeliveryEngine%2FShared%20Documents%2FMaintain%2FTraining%20%26%20Support%2FArticulate%20Published%20Content%2Fcontent&p=true&ga=1
- EricSantos6 months agoStaff
Hi Rachel,
Thanks for sharing the link. I see you've also opened a support case with us, and my colleague Fannie provided recommendations for hosting Articulate content in SharePoint. Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed!