Forum Discussion

ReneeHlavka's avatar
ReneeHlavka
Community Member
2 years ago

Published Story for Peer Review Disconnecting

I have published a draft of the story and sent the link to reviewers, however, at the same point for all reviewers, it gets stuck "thinking" and says "You are offline. Trying to reconnect..." Although, everyone still has a connection. And it's always the same exact point.

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hello Renee,

    Thanks for reaching out!

    What you're seeing is the Lost Connectivity Alert, and you can disable this for your course by visiting the article here: 

    Note that you'll need to republish and re-upload your course to your LMS for this change to take effect. 

    Let me know if disabling this alert fixes the issue for you!

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