Forum Discussion
Publishing as Video Error
I used the record screen function in Storyline to make a tutorial. However, when I publish as a video and it reaches the Project Complete popup, the files do not work.
One video saved to the folder I selected, but it was corrupt. My other attempts resulted in no files being saved to my computer, not even to local storage on my laptop.
When I click View Project when the export completes, I get an error message and opportunity to send feedback to Storyline about the issue. Any idea what is going on or when it will be fixed?
Hi Peggy!
Sorry to hear you're having trouble publishing a Storyline course to Video.
I see that you've opened a support case as well. It looks like my teammate Robby is handling your case and replied to your e-mail with some follow-up questions. You're in excellent hands troubleshooting with him and we can continue the conversation through your case.
