Forum Discussion

ChetanShinde-60's avatar
ChetanShinde-60
Community Member
8 months ago

Publishing issue on Review 360

Hello, we are getting issue while publishing RISE courses on Review 360. We are getting infinite orbit while connecting to Review 360. It is for both publishing new as well as existing link.

 

  • Hello Chetan,

    Happy to help!

    Based on your screenshot, the publishing process is getting stuck at the connection stage. As a troubleshooting step, please ask your IT team to add the following endpoints to your network configuration to fix the issue: 

    Let me know if this works for you!

  • Hello Jose,

    We have checked with our IT team and they informed us that all the endpoints from above link are already accessible, and internet access is not blocked.

    Could you please help to check if there are any other way to resolve this issue.