Forum Discussion
KristianWiga854
4 years agoCommunity Member
Random errors causes by lag?
Hi!
I have a scorm (Tin Can API) file hosted on Scorm Cloud. I have experienced alot of errors, for instance:
* Hotspots are missing * Sometimes jumping ahead in video files * Some triggers no...
BeccaLevan
4 years agoCommunity Member
Happy you reached out, Kristian, and welcome to E-Learning Heroes! ⭐️
Sorry to hear you're experiencing this behavior, and we're here to help.
If possible, it'd help if one of our support engineers could troubleshoot your file, so I've created a case on your behalf. You should have received an email from me with a case number and an upload link. As soon as you can send that, someone from my team will reach out shortly after!