Forum Discussion
Re-occurrence of Black Screen at the End of Storyline Video
What's the solution to get rid of black screens at the end of a Storyline video?
1 Reply
Hi EktaMaity-37c43,
Thanks for reaching out.
Do you mind sharing more details on the specific behavior you're experiencing? Are you referring to the playback of a video file from a Storyline Slide? Or a Storyline course that's been published to video?
Also, it would be helpful to see one of the affected .story files, or a screen recording of the behavior. If you prefer to share those items privately, please connect with our team through a support case.
Looking forward to hearing from you!
