Forum Discussion
Recent Update 27 Aug Storyline - Black Screen
I try to keep the products updated with the latest upgrades and did the 27 August update (August 27, 2024 (3.91.33096.0). However, when attempting to play the course after publishing only a black sc...
Hello Jeffrey,
Sorry to hear that you ran into this issue.
Can I ask if you were able to test your course in a different LMS to see if the behavior is LMS-specific? SCORM Cloud is a good environment to test your course for this purpose.
We're also not seeing any other reports of courses opening a black screen in the community, so there's a chance that the behavior is isolated. Please test in SCORM Cloud to confirm, and if you can replicate the behavior there, share a copy of your project file here or privately by opening a support case for testing. We'll delete it when we're done!
