Forum Discussion
MichelleCanare-
2 years agoCommunity Member
Record Screen Glitch
Hello friends. I am having an issue recording a screen. When I select Full Screen or drag the box to fit just what I want, Storyline looks like it is recording everything, but the output is somethin...
KellyAuner
2 years agoStaff
Hi Michelle,
Welcome to the E-Learning Heroes community!
I'm sorry to hear that you're experiencing this issue but I'm happy to help troubleshoot! First, I'd like to check if you're using multiple monitors. Some screen recordings are misaligned when recording on external/multiple monitors when DPI is greater than 96. If this is the case, can you try setting the scaling of both monitors to 100%?
Please let me know if that doesn't do the trick!