Forum Discussion
Recovering deleted blocks
- 24 days ago
Hello everyone, 🎉
I'm happy to let you know we released a new update for Rise 360! This update adds the following feature:
- Save and restore your work with a click via an easy-to-access version list that captures manual saves and export events.
There's nothing to install for web apps. New features and fixes are immediately available. Let me know if you have any questions about this update.
A block of content just disappeared and I had definitely not deleted it and there was no edit button either.... What can be done?
- AllisonLaMotte6 years agoStaff
Hi Rebecca,
I'm sorry, that sounds very frustrating. Unfortunately, once a block has been deleted the only way to recover it is by clicking on the Undo button which appears for a few seconds after the block has been deleted. After that time, there's no way to get it back. However, it sounds like some of your content just went missing.
Can you open a case with our support team here? Share your course URL, the lessons where the content went missing (if you can remember), and the last time you worked on them. We'll see if we can help restore your content.
In the meantime, if there's anything else I can do to help, please let me know!