Replay- Audio Loading (but never loads)
I use Replay pretty regularly and recently tried to import a video file into a new replay project and it said "Audio Loading" but never actually loaded. The audio is perfect in the original video, Replay simply doesn't load it.
I tried several other videos that were smaller in size (this one was 40 minutes) and most of them worked just fine.
A video that I edited last September was 1 hour 30 minutes and came in just fine; I tried to import that original video again just to see (because it worked last time) and it doesn't load audio today.
We work on a network, so I cannot save locally (but haven't needed to previously); our system meets system requirements; I don't think I should need to download additional platforms in order to use this system as it has worked before without all of the rigmarole. We followed the uninstall and reinstall directions to no avail.
Any recommendations?