Forum Discussion
NeeleshJain
2 years agoCommunity Member
Replay 360 file isn't opening up.
When I am opening Replay 360 file, it shows loading and closed down
StevenBenassi
2 years agoStaff
Hi Neelesh!
Sorry to hear you're having trouble opening a Replay 360 file. I'd be happy to work with you to figure out why that's happening!
I had some follow-up questions to help me understand what you're experiencing a little better.
- Is your file saved to your local hard drive? If so, please try these troubleshooting steps to fix unexpected or erratic behavior.
- Which version of Replay 360 are you currently using?
- Are you receiving any error messages when Replay 360 closes down? If so, would you mind sharing a screenshot of what the message says?
Also, this article provides some additional tips for Replay 360 that you might find useful:
Thanks for reaching out! Looking forward to hearing from you!