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PrachiSingh-81d's avatar
PrachiSingh-81d
Community Member
2 years ago

Resume not working on Google Chrome browser

Hello,

The resume option in our course developed using Articulate Storyline works on the vendor's LMS but not on the Google Chrome browser; when I click on View Project. We also have a web app and a mobile app. The Resume option isn't working on both. We need Resume to work for our app. We do not have an LMS. Does the resume option work only on LMS? 

  • Hi Carol,

    I tested your file using SCORM cloud and viewed it using Google Chrome and was able to resume the course. It is possible that the issue is the suspend_data limit of your LMS. I would check in with your LMS to get there input on the issue.

    Thanks for reaching out!

    • CarolStout's avatar
      CarolStout
      Community Member

      Hi John, thank you for your response. I have reached out to our LMS team. I did upgrade and publish in 2004
      And thought I had the issue resolved, So hopefully our LMS team can take it from their end.

      Carol Stout
      Contractor, VBC Transformation Instructional Designer

      Summit Health
      121 Chanlon Rd. New Providence, NJ 07974
      Email: cstout@summithealth.com
      [cid:image001.png@01D942D7.99E4A280]

  • Hi Carol,

    I hope your LMS team can find a solution!

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