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DeanCutler's avatar
DeanCutler
Community Member
3 months ago

Review 360 - Leaving Comments

This topic has likely been covered somewhere in this discussion board, but I couldn't find any related posts. 

When a reviewer leaves a comment or required edit, I'm not a fan of the Comment section to the right. For sections with longer content, the reviewer has to take time to explain where the required edit is actually located, because if they don't, the content creator will have to search through the content to look for the item being referenced. 

To me, it would be much more ideal if the reviewer could interact directly with the content being displayed, and leave their comment/required edit at the point being referenced. In essence I'm referring to a function similar to the Comment function in Microsoft Word, where we can see exactly what is being referenced. Likewise, a Track Changes function would also be ideal. The reviewer could make an edit to the content,  and the content creator could then Accept or Reject the proposed change. 

My reviewers have complained about the above issues on numerous occasions. I believe that having more direct access to the content would greatly improve the reviewer experience. It would also eliminate the need to provide the reviewer with a PDF version of the course to make edits, which I have resorted to in the past.

Love this community! Love Articulate products! 

4 Replies

  • KarlMuller's avatar
    KarlMuller
    Community Member

    It's for these reasons that we do not use Review 360 at all in our organization.

    It's a pity because Review 360 has the potential to be a very useful tool.

  • LaurenBeeson's avatar
    LaurenBeeson
    Community Member

    Big agree on this. We have a robust review process with a copy editor, manager review, etc, and they hate using Review comments as they are not specific and they cannot directly edit. Version history was nice, but you cannot see exactly what was changed (there is no highlight). Comments that could be attached directly to sentences and words would go a long way in making the process better. 

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff

      Thanks, LaurenBeeson, for adding additional context here! I agree that would be a helpful enhancement for Review 360. I'm sharing this with our product team as a feature request. They keep track of these requests to determine what fits on our roadmap. If this makes it on our roadmap, I'll be sure to update this discussion!