Forum Discussion
Review 360 - Publishing Not Working?
Hello,
When we try to re-publish a new version of a course to Review 360, everything seems to process in Storyline 360, but then when we go to the link, we get a screen that says "This item is still processing and will be shown here automatically when ready." Check it out at https://360.articulate.com/review/content/bf19889b-a6b6-41b1-92ff-30a05b43297c/review
We have tried republishing and this doesn't fix anything. Is there an known issue that could be causing this?
Thanks,
Sherri
Hi Sherri!
Sorry to hear you're having trouble publishing a new version of an existing course to Review 360!
I noticed that you've opened a support case being handled by my colleague, John Carlo. It looks like John Carlo replied to your e-mail sharing troubleshooting steps. For anyone else discovering this thread with a similar issue:
"This is unusual but could be related to the Review 360 file since you can publish the course as a new item. For starters, please see if manually uploading the course as a new version would help. This article explains how to manually upload Storyline 360 courses to Review 360.
I hope this helps. Let me know how it goes".
