Revisit Quiz

Hi Nick!

Glad to see that Judy was able to help you out!

If you're comfortable sharing your file, it would be helpful to see what you've built out so far. Feel free to share it here in the discussion or privately through a support case. We'll remove it from our system as soon as we're finished troubleshooting.

Looking forward to hearing from you!

The standard Retry Button on a Results slide uses 2 triggers: 

• The 1st trigger performs the "Reset results" action. That, in essence, tells the program to "automatically decide" to reset questions to their initial state, so the questions can be answered again.
• The 2nd trigger jumps to the first question in the quiz. 

If your questions aren't resetting, ensure that there is a "Reset results" trigger. And be sure that trigger comes before the trigger to jump to another slide. (A trigger can't run if the program has already left the slide.) 

Here's an example: 

Hello Nick!

I'm happy to jump in! Thanks for sharing the Storyline project file! I looked at it, and I just want to ensure I have your project's most recent version. I don't see the 'Reset Results' trigger, which is vital to your target workflow, as Judy mentioned above. It should've been added with the Retry Button. Did you add the Restart Workshop button in the Failure layer that way?

I'd also like to share our article on limiting quiz attempts in Storyline, which is perfect for your requirements:

• Storyline 360: Limiting Quiz Attempts

Looking forward to your response!

Your trigger is setting one of the results variables to 0. That is not the same as the "Reset results" trigger. The "Reset results" trigger will automatically do everything needed to allow the user to retry the quiz and get an updated score.

See my previous comment for an image of what that trigger looks like. 

You're welcome, Nick! Enjoy the rest of your day! 🙂

If you increase the attempts for a question slide, the program adds a Try Again layer. For each allowed attempt, the program automatically shows that layer when the learner answers incorrectly. If the attempts are used up and the learner answers incorrectly again, the program shows the Incorrect layer. 

In other words, the Attempts field on a question slide controls how many tries a learner gets each time they reach that question. 

This User Guide article has the details: Number of Attempts for Questions in Storyline 360 - E-Learning Heroes (articulate.com) 

I also suggest you bookmark this User Guide TOC: Articulate Storyline 360 User Guide - E-Learning Heroes. It's a handy reference when you need to know basic functionality.

If you increase the Attempts on a question slide, the user can try to answer the question that many times every time they encounter the question in the quiz.

• Thus, if you set the Attempts field to 2 on the question slides and give them 2 attempts to take the quiz, they will end up with 4 attempts to answer each question (2 attempts the first time they take the quiz, and 2 attempts the second time they take the quiz). 

If you just leave the Attempts field at 1, the program will immediately score the question when the user clicks the Submit button. That will give them 1 attempt to answer each time they take the quiz.

Bottom line: the "Retry Quiz" functionality will always give the user the indicated number of attempts on each question.

If my explanation still isn't clear, I suggest you simply test different settings in your file to see how they work.