Forum Discussion
Rise 360 Not working
Hi Guys, my Rise 360 will not open. If I can get it to open, it's taking forever to load... Then when it does load it says 504 Gateway Time-Out.
I've restarted my computer, and checked my internet connection ((all good here))
It was working earlier, but now it's just not... I can open Review 360, but I can't get anything else to work, any ideas? Is anyone else experiencing this too?
Hi Sharon,
Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for any difficulty this caused.
In the future, you can see and subscribe to real-time status updates here: https://www.articulatestatus.com
Same on my end for the past two days......
Mine is back up and running! Thanks guys!
Hi everyone,
I’m so sorry for the trouble! Rise 360 and other Articulate products have experienced some technical issues recently, and our team has identified the issue.
We’re pushing out a fix and will be monitoring it. We’ll continue to share updates on our status page, articulatestatus.com, and you can subscribe there to stay informed! Once we’re back up and running fully, we’ll also share an update within E-Learning Heroes as well.
Hello everyone,
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
Currently getting the 503 Service Temporarily Unavailable message for RISE. Is this happening to everyone? It was working perfectly an hour ago.
Hi Sharon,
Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for any difficulty this caused.
In the future, you can see and subscribe to real-time status updates here: https://www.articulatestatus.com
Hi Luciana, I fear this is the old post about the issues we got at the beginning of the month. No new issues were noticed since then :)
