Forum Discussion
Rise blank screen issue
Hi All, I have a client who is having an issue when re-visiting a Rise course. It works perfectly and as expected when testing in SCORM cloud. Oddly the course launches fine but on re-visit they...
Hi Lecky,
I'm glad to hear you're back up and running, but I'd like to figure out what's going on, as that's not what I'd expect.
Rise supports the following browsers for authoring on a Mac:
- Google Chrome (latest version)—Best experience
- Safari (latest version)
- Firefox (latest version)
And those same browsers are supported for viewing the output or a Share link on a Mac. You'll see all those noted here, and Internet Explorer is only supported for viewing output in a Windows environment.
Can you tell me were you editing the course or viewing the output? Also, are you only running into trouble with one course? Can you view my Rise course here?
