Rise changing color of MP4 videos

Hi Jose, 

It appears you shared links to forums for different issues in Rise 360. I'd like to ask a few questions to narrow down your experience: 

-> For me its all the Same Bucket: The lack of uploading a Thumbnail.
This would solve all the topics I collected above.

Are you seeing the shades of your videos change when uploaded to Rise 360?

-> Yes

Are your videos pixelated or discolored, or is it just the thumbnail shown before the video is played?

-> It's just the Thumbnail - But the Video is also slightly compressed in the Quality. But not as much as a "normal Learner" would notice it. So the Video itself is not the Problem - Just the Thumbnail.

Is the behavior happening to all of your videos?

-> Yes - And I thought that this is normal. But than I saw the OG Rise Thumbnails ... That's a huge different in quality.

Have you tried using Replay 360 to insert a high-resolution image at the beginning of your video to serve as the thumbnail?

-> Yes - This was the workaround solution, the community gave me 2 years ago. I am using Premiere Pro, to create, cut an colorgrade my videos and to insert the first Frame as the Thumbnail. It's the automatically created Thumbnail that is appearing like a bad GIF.

Always, when I give the project to my customer, they complain about the bad Thumbnail. I Always say that this lays not in my hand. Its Articulate Rise. Until now it was always a problem that was tolerated. But lastly I lost 2 Clients because they were shocked how ugly their face looked like on the Thumbnail.
They thought I would Scam them and said, that I would blame the program Articulate Rise, rather than my embarrassing Design skills.

You See - In my Opinion its not my fault and not the lack of Design skills. Its the depressing fact, that Articulate deprioritize the Thumbnail for almost 6 Years now. Not just for me - Obviously for a big part of your community, that wants to build high quality products with RISE ...