Forum Discussion

MadelynLofton's avatar
MadelynLofton
Community Member
2 years ago

Rise Course Isn't Saving

I opened a created Rise course on 12/7/2023.  May some changes to this course and closed it out.  This morning, 12/8/2023, I came back into Rise to work on it again and I can't find it in my content.  I have never had this type of issue before. Can someone help me or explain what I am doing wrong? 

  • KarlMuller's avatar
    KarlMuller
    Community Member

    Hi Madelyn,

    In the 5+ years I've been using Rise, this happened to me once.

    Tech Support could not find the cause, nor could they recover my missing content.

    • BecJeffrey-9c74's avatar
      BecJeffrey-9c74
      Community Member

      Why, O why is Rise so slow? And then it doesn't save sometimes.... Very. dubious.

      • KellyAuner's avatar
        KellyAuner
        Staff

        Hi BecJeffrey-9c74,

        I see you have an open support case and are working with my teammate, Robby. They'll be happy to troubleshoot this issue with you!