Forum Discussion
Rise Custom Labels Not Working?
Hi: I have used the custom labels in Rise before. However, it seems to have stopped working. The custom text for Start Course is set to Start but the opening page still has Start Course when previewing.
Hello,
I opened a project to update the "Start Course" button to "Open Guide," and I've noticed that it updated the "Start Course" button across ALL the course I'm listed as the owner on.
Is there a way to fix this so it updates the default button text for just the course settings I'm in, or do I need to create a fully custom button to get the change to apply to just one course?
Thanks.
Hi Chris,
As you have noticed, if you make a change to a label set that is also used by other courses, that change will appear in all of those courses. This is the expected behavior and not a bug.
If you want a label change to apply to only one course, you need to create a new custom label set that applies only to that one course.
Hi there Pam,
Following up to let you know our team is taking a closer look at this behavior. As soon as we get it straightened out, I'll come back around to give you an update!
Hi Pam,
I got your link, and I'm definitely seeing that the custom label is not applied when the video is embedded in an Accordion block. I'm going to bring this to my team to get more insight on why this is happening. I'll pop back in when I have more to share!
Sure thing! You can send it to me privately right here.
Hey Pam,
Hmm, seems like there's something going on here. Would you mind sending me your Rise "Share" link so I can view the course in my browser? Thanks!
Hi Alyssa,
Is there a way to send you the link privately?
Thanks,
Hi Alyssa,
Previewing doesn't reflect the changes either. I've attached a screen shot of the embed from the preview window.
Thanks,
Pam
Hey Pam, thanks for the video!
I noticed you never clicked on the Preview button in the upper-right corner. You'll want to click on Preview in order to see that custom label.
Let me know if that helps!
Hi Alyssa,
Here's a link to my video. There's no audio. I wish my labels were behaving like yours! :)
Hey Pam!
I recorded a quick video to show you what my custom Embed labels look like in Rise.
If that's not what you're seeing, could you also record a Peek to show me what's happening on your end?
Hi Alyssa,
I created a label set called Viewpoint. I changed the text on one of the embed labels (View On Youtube). I selected the Viewpoint label set for several courses. When I preview them, I don't see the changed label. As these courses are under development, I haven't published them.
Thanks,
Pam
