Forum Discussion

Tim_'s avatar
Tim_
Community Member
2 months ago

Rise exceptionally slow - attempting to connect to https://browser-intake-datadoghq.com/

Rise has been exceptionally slow to the point of crashing Chrome out. I'm getting hundreds of connection attempts to https://browser-intake-datadoghq.com/ which is blocked in DNS upstream of my control, outside of my organisation. Rise clearly has no concept that its requests are failing, and is doubling down on retries, up until the browser tab stops responding. What's going on? What is this?

3 Replies

  • PhilFoss's avatar
    PhilFoss
    Community Member

    Rise inserts tracking links in your courses. Nothing new, but it can cripple your course if your users are inside a protected network. 

    • Tim_'s avatar
      Tim_
      Community Member

      It's really going for it. I used Chrome's network request blocking to stop the errors, but after a couple of minutes there's still thousands of network requests.

  • You can disable tracking in the articulate app, but I am not sure if this carries across to Rise, it does for Storyline