Forum Discussion

EmmaGannon's avatar
EmmaGannon
Community Member
2 years ago

Rise Images not uploading - Anyone having this issue today?

Both content library images and my own saved images are not uploading? It continues to try, stating 'uploading loading' but nothing happens?

  • EmmaGannon's avatar
    EmmaGannon
    Community Member

    I have tried closing and logging back in. The file sizes of my own images are 790kb or less.

  • Yes, happening for me too! Glad i'm not the only one. Hopefully this will be resolved soon. 

  • Hi everyone.

    We've identified an outage with Rise 360 where when you try to upload an image, it gets stuck uploading. You can follow our status page for updates by clicking here. I'll also update you here once the situation is resolved. I'm sorry for the trouble!

  • Good news! Rise is back up and running.

    You may need to refresh your course or relaunch your browser before uploading your images to your Rise course, and you should be good to go!

    Please do let us know if you encounter this issue again.