Forum Discussion
Rise progress not saving in Moodle
Has anyone had issues with progress being lost for Rise SCORM modules in Moodle? It’s not clear to me whether this is an issue with Moodle or with Rise but we have had multiple reports of users losi...
Hi Carola! Thanks for sharing about the trouble you're seeing in Moodle. Does your course have an exit course button or link?
Also, have you tested your course in SCORM Cloud to see if the same problem happens in that environment? We're happy to help you with testing if you don't mind sharing your file privately here!
Hello,
We have encountered the same problem.
Adding "Exit Course" button doesn't help.
We have done some testing and have found that Moodle tracks exactly 18 lessons of progress of a RISE course. The amount of content within the lessons seems to be irrelevant, the file size too, as we have tested many different courses we have created of varying content amounts and file sizes and always progress tracking in Moodle stopped at the 18th lesson.
Interestingly though, it will track that you have started a lesson past that. So for example, if you closed the course at the 25th lesson, when you come back, it will show that the 25th lesson was started, but any lesson in between 18 and 25 will not be marked as passed. If you go through the whole course and pass it, it will mark in Moodle that you have passed, even past 18 lessons, but if you come back to the course, it will still show that you have only passed 18 lessons.
Can't say whether it's a problem in RISE or in Moodle. We presume that you collaborate with Moodle and perhaps can find a solution for this?
For now, the conclusion seems to be that all content must fit into 18 lessons in a RISE course. If it's necessary to have more, it should be split into parts – separate RISE courses.
Hi, Talentator e-learning!
That's very thorough testing and thanks for sharing these details! This might be limited to the Moodle LMS as we don't impose any limit in regards to how many lessons can be in a Rise course or any limit to tracking lessons.
I can suggest testing your course both on SCORM Cloud and Moodle with Debug Mode enabled.Your LMS admin can compare the data and share this with Moodle if the limit is only found on Moodle and not in SCORM Cloud. If you need further help beyond that, you can share your course and findings with us privately by opening up a support case.
Have you tried overriding the scorm standards?
Sounds like the resume data maybe getting truncated, I would test in scormcloud and open a case with articulate
