Forum Discussion
Rise progress not saving in Moodle
Has anyone had issues with progress being lost for Rise SCORM modules in Moodle? It’s not clear to me whether this is an issue with Moodle or with Rise but we have had multiple reports of users losi...
Hi Carola! Thanks for sharing about the trouble you're seeing in Moodle. Does your course have an exit course button or link?
Also, have you tested your course in SCORM Cloud to see if the same problem happens in that environment? We're happy to help you with testing if you don't mind sharing your file privately here!
Are there any updates to this issue? A resolution between Rise and Moodle?
We are experiencing this same issue. We just launched our first course and have started receiving reports from our learners that their progress is not being saved and when it does save it is very sporadic.
It seems that our learners lose their progress when they leave the course idle for too long or close our course list page before closing the course window.
I'm opening a support case as well, but am happy to share anything that's necessary here. Thanks!
