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AlanSmith-70dca's avatar
AlanSmith-70dca
Community Member
4 years ago

Same Condition, Different Results?

I need new eyes on this. I had a project that wasn't working, so I opened a different one that was working to compare them, but I can't tell what's different about the one that's broken. I saved just the last few slides for easy testing. Basically, just preview each one, fail the test, and see if the Next button on the player advances to the last Congrats slide. Failing should prevent this according to the condition I added. It works in the one, but not the other.

Oh, and I'm on Windows 10, Storyline version 3.55.25975.0

Thanks!

  • Hi, Alan.

    Thank you for sharing your .story file!

    It looks like you have an extra trigger that also jumps to the next slide from the Results, but without the condition. You can right-click the red arrow and disconnect it:

    Screen Recording 2021-08-31 at 05.03.03 PM

    Let me know if this works!

  • Thanks Maria, that did work! But where did that trigger come from and why wasn't it listed with the other triggers?

  • That is the mystery question, Alan.

    I'm unable to replicate this behavior in a new file. The trigger is present in both of your files but inactive in the working version.

    Were these courses created from a template or copy/pasted from an older project?

  • We use Team Slides to bring in our predesigned layouts and their attendant text styles (in a separate scene). So I add a result slide from the built-in templates, and then apply a layout to it and change colors, text styles, etc.

  • Thanks for the additional information, Alan. 

    I'm unable to replicate the behavior in a new file, so I'd recommend updating your result slide in your template to prevent this behavior in the future.

    We corrected an issue (Fixed: When duplicating question slides or importing them from a template, a hidden trigger could get added to the slides, causing them to be skipped in the published output) in Build 3.54.25674.0, but if you can easily replicate the behavior, I'd recommend sharing the template with our support team here so that we can dig in further.

  • Thanks, Leslie. I'll check the master file and see if it has the hidden trigger.